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FAQ

What the faq?

Streaming online events is a profession in its own right, as is visitor registration. Two activities in which we are respectively specialist and market leader. We are happy to tell you all about it, but understand if you have any questions. The most frequently asked questions can be found in this FAQ. But it goes without saying that our specialists are happy to answer all questions that concern you personally!

Transmisión Livestreams for participants

Who is this FAQ for?
How do I get to the website of the event?
Which internet browser do I need to participate?
The video or stream does not start.
I can see images, but hear nothing. What can I do about it?
The event just started, but I still see 'Waiting for host...'
The page keeps loading but no connection is established.
My camera switches itself off after the check, why is this?
The technical check indicates that there are problems with my microphone or camera, what can I do about this?
The stream keeps buffering or I get an error message when I click on the participation link.
The chat is gone, how do I get it back?
Can I attend with several people at the same time?
Is there a helpdesk available?
How do I attend another session?

Online events

Online events

Quotation & Briefing

Legal & GDPR

Invite & Remind

Online registration

Website, Mail & Hosting

Badges

Onsite registration

Event app

Leadscan app

Other

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